NailShining’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. 

State whether or not shipments or deliveries occur on weekends or holidays. Communicate what the customer should expect if your company is experiencing a high volume of orders, and if they should expect any delays. Let them know how you will communicate these changes. 

Shipping rates and delivery estimates

Customize the following: Shipping charges for your order will be calculated and displayed at checkout. 

 *Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.

Shipment confirmation and order tracking

You will receive a shipping confirmation and tracking number after we have processed your order.

Customs, duties, and taxes

NailShining is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

NailShining is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We only ship in UK. We do not ship internationally. 

Returns Policy
You may return most items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a tracking number, which shows the items which you already returned to us. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).